Archive for November, 2009

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iPhone/iPod Delete and Backspace

28/11/2009

This post has now been migrated to ThoughtAsylum.com.

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Adobe Product Code Problem

22/11/2009

Recently one of my colleagues was having issues in registering a piece of Adobe CS4 software on one of our user’s PCs. The product code was numeric and it was being refused each time he entered it. It even got to the point where he had another colleague check he was entering it correctly. After some frustration and a bit of research he discovered a suprising fact….

The reason the registration was failing was because he was keying in the numeric code using the numeric keypad on the keyboard rather than the top line of numbers on the qwerty keyboard. Once he swapped to entering the product code on the top row the product code was accepted and he could install the product.

Why have Adobe done this? We’ve no idea, but hopefully now you won’t get caught out next time you’re installing an Adobe product.

 

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Starbucks Card Registration

22/11/2009

I recently got a Starbucks card.  As well as getting a free shot in my latte when I pay by card I can get free WiFi access with my mug of coffee.  However all was not straight forward for me because of one mis-communication when I got my card which caused a bit of a problem.

I went to register online and discovered I fist of all needed to put some money on the card.  It seemed a little counter intuitive, but you can actually have a card with a cash value without registering it – just like a gift card.  So I went to put some money on it and I ended up in a loop where I couldn’t add any money to it – I just kept looping back to the first page in the process each time.

I contacted the web site support and they were really helpful and I found the customer service excellent … which was a good job after the number of attempts I made and the amount of frustration I felt.  The problem was apparently that before you can do anything online with your card you have to put some money on it in-store.  This primes and activates the card after which it appears on the online system.

So if you get a new Starbucks card, make sure that you put some money on it in store before you try and manage it online.

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Simple Template Workaround for Evernote

21/11/2009

This post has now been migrated to ThoughtAsylum.com.

Follow this link to go directly to the article.